Data protection

We respect your privacy

Privacy Policy

The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing on our website.

Contact

The person responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:
Stickfish Software GmbH
Gahberggase 9b
A-4861 Schörfling
office@stickfish.com

General information on data processing

Scope of processing personal data

As a general rule, we only collect and use personal data from our users to the extent that this is necessary to provide a functional website and our content and services.

Legal basis for processing personal data

If we obtain the consent of the data subject for processing personal data, Article 6 Paragraph 1 Letter a of the EU General Data Protection Regulation (GDPR) serves as the legal basis.
When processing personal data that is necessary to fulfill a contract to which the data subject is a party, Art. 6 Para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.
If the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Article 6 Paragraph 1 Letter c GDPR serves as the legal basis.
In the event that the vital interests of the data subject or another natural person require the processing of personal data, Article 6 (1) (d) GDPR serves as the legal basis.
If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 Para. 1 lit. f GDPR serves as the legal basis for the processing.

Data deletion and storage period

The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Storage can also take place if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data to conclude or fulfill a contract.

Form call, email and general contact

Description and scope of data processing

If you contact us using a form on the website or by email or otherwise, the data you provide will be stored by us in order to process your request and in case of follow-up questions. We will not pass on this data without your consent. The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies.

Legal basis for data processing

To the extent that the processing serves to fulfill a contract to which the user is a party or to carry out pre-contractual measures, the legal basis for the processing of the data is Article 6 Paragraph 1 Letter b GDPR.
The legal basis for passing on personal data to communication service providers, to a debt collection agency, to legal representatives or to the responsible court is Article 6 (1) (f) GDPR.
If the storage of data is necessary in connection with the conclusion of the contract to fulfill a legal obligation, in particular corporate and tax law obligations to which our company is subject, Art. 6 Para. 1 lit. c GDPR serves as the legal basis.

Purpose of data processing

Data processing is necessary to fulfill a contract with the user or to carry out pre-contractual measures.

Duration of storage

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected.
This is the case for the data collected to fulfill a contract or to carry out pre-contractual measures if the data is no longer required for the execution or documentation of the contract. Even after the end of the contractual relationship, it may be necessary to store personal data in order to comply with contractual or legal obligations. The data required to fulfill corporate and tax law obligations to provide evidence in connection with the contract will be deleted at the end of the seventh calendar year after the end of the contractual relationship, unless there are other legal obligations that require longer storage.

Possibility of objection and removal

As a user, you have the option of terminating concluded contracts within the framework of the conditions agreed therein. You can have the data stored about you corrected at any time if necessary.
If the data is necessary to fulfill a contract or to carry out pre-contractual measures, early deletion of the data is not possible.

Conclusion of contract

Description and scope of data processing

We offer users the opportunity to purchase products and services directly or on our website. Data is entered into an input mask and transmitted to us and stored.
We would like to point out that, for the purpose of simplifying the purchasing process and for subsequent contract processing, the web shop operator stores the connection owner’s IP data as part of cookies, as well as the buyer’s name, address and credit card number.
The data you provide is necessary to fulfill the contract or to carry out pre-contractual measures. Without this data we cannot conclude the contract with you. Data will not be transferred to third parties, with the exception of the transfer of credit card details to the processing bank institutions/payment service providers for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.
After the shopping process is canceled, the data we have stored will be deleted. If a contract is concluded, all data from the contractual relationship will be stored until the tax retention period (7 years) has expired.
The data name, address, purchased goods and date of purchase will also be stored until the end of product liability (10 years). Data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Article 6 Paragraph 1 lit a (consent) and/or lit b (necessary for contract fulfillment) of the GDPR.

Legal basis for data processing

To the extent that the processing serves to fulfill a contract to which the user is a party or to carry out pre-contractual measures, the legal basis for the processing of the data is Article 6 Paragraph 1 Letter b GDPR.
The legal basis for passing on personal data to communication service providers, to a debt collection agency, to legal representatives or to the responsible court is Article 6 (1) (f) GDPR.
If the storage of data is necessary in connection with the conclusion of the contract to fulfill a legal obligation, in particular corporate and tax law obligations to which our company is subject, Art. 6 Para. 1 lit. c GDPR serves as the legal basis.

Purpose of data processing

Data processing is necessary to fulfill a contract with the user or to carry out pre-contractual measures.

Duration of storage

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected.
This is the case for the data collected to fulfill a contract or to carry out pre-contractual measures if the data is no longer required for the execution or documentation of the contract. Even after the end of the contractual relationship, it may be necessary to store personal data in order to comply with contractual or legal obligations. The data required to fulfill corporate and tax law obligations to provide evidence in connection with the contract will be deleted at the end of the seventh calendar year after the end of the contractual relationship, unless there are other legal obligations that require longer storage.

Possibility of objection and removal

As a user, you have the option of terminating concluded contracts within the framework of the conditions agreed therein. You can have the data stored about you corrected at any time if necessary.
If the data is necessary to fulfill a contract or to carry out pre-contractual measures, early deletion of the data is not possible.

Cookies

Description and scope of data processing

Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm.

Legal basis of data processing

The legal basis for the processing of personal data using cookies is Article 6 (1) (f) GDPR.

Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change.
The user data collected by technically necessary cookies are not used to create user profiles.

Duration of storage

Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit.

Possibility of objection and removal

If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
If cookies are deactivated, the functionality of our website may be restricted.

Web analytics

Description and scope of data processing

Our website uses functions of the web analysis service Google Analytics, a web analysis service provided by Google Inc. (“Google”). Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information generated in this way is transferred to Google’s server in the USA and stored there.
Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other data.
By using this website, you agree to the processing of the data collected about you by Google in the manner and for the purpose described above.

Legal basis of data processing

The legal basis for the processing of users’ personal data is Article 6 (1) (f) GDPR.

Purpose of data processing

The processing of users’ personal data enables us to analyze the surfing behavior of our users. By evaluating the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to continually improve our website and its user-friendliness. These purposes also include our legitimate interest in processing the data in accordance with Article 6 Paragraph 1 Letter f of the GDPR. By anonymizing the IP address, the user’s interest in protecting personal data is sufficiently taken into account.

Duration of storage

The data will be deleted as soon as they are no longer required for our recording purposes.

Possibility of objection and removal

You can prevent the storage of cookies by setting your browser software accordingly; In addition, you can prevent the collection of the data generated by the cookie and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout  ? hl=de . However, we would like to point out that in this case you may not be able to fully use all of the functions of this website.

Newsletter

Description and scope of data processing

If you purchase goods or services and provide your e-mail address, this can subsequently be used by us to send a newsletter. In such a case, the newsletter will only be used to send direct advertising for similar goods or services.
In connection with data processing for sending newsletters, the data will not be passed on to third parties. The data is used exclusively for sending the newsletter.

Legal basis of data processing

The legal basis for sending the newsletter as a result of the sale of goods or services is Art. 6 (1) (f) GDPR and Section 107 (3) TKG.

Purpose of data processing

The processing of the user’s email address serves to deliver the newsletter.

Duration of storage

The user’s email address will be deleted three years after the end of the customer relationship.

Possibility of objection and removal

You can cancel your newsletter subscription at any time. Please send your cancellation to our office address with the subject “Newsletter cancellation”. We will then immediately delete your data in connection with sending the newsletter.

Your rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria this is the data protection authority.

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